In this video, we explore how KnowledgeSmart Administrators can edit skill rating descriptions on a per skill audit or account basis. We also run through user ratings versus manager ratings and how both users and managers can keep their skill ratings up to date. KnowledegSmart provides a full audit trail of changes to skill ratings and we look at the change made, the difference between the last skill rating and the updated one and also the average between the two.
Exploring KnowledgeSmart Skill Ratings Print
Created by: Rory Vance
Modified on: Tue, 25 May, 2021 at 6:40 PM
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