We have created a best practice guide for KnowledgeSmart administrators. Often there are several administrators on KnowledgeSmart accounts, so it is a good idea to define some ground rules for optimal account management. Sometimes one action can affect another, so it is essential to create visibility around these areas.
This is a must-share document when you add a new administrator. This new guide can be downloaded by clicking the button below or from under the resources area of our platform. Please feel free to add additional company-specific guidelines.
Click the image below to download the guide.